SCSM Portal slow

Previously I faced an issue of portal loading very slow & Creating Incident too page was slow too. Applied a change to IIS with reference from SCSM Blog and it did improve a bit.

 

  1. Log into the server where the SCSM self-service portal web site is installed
  2. Start IIS (Start –> Administrative Tools  –>Internet Information Services (IIS) Manager)
  3. Expand the server and select Application Pools in the navigation pane
  4. Right click on the SM_AppPool (unless you have renamed it to something else) and choose Advanced Settings…
  5. Change the ‘Idle Time-out (minutes) setting from 5 to 0.
  6. Change the Regular Time Interval (minutes) to 0 if necessary.
  7. Click OK
  8. Right click on the SM_AppPool again and choose Recycle
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